Technology

The department provides the following services to the district:

• Assists instructional staff in the integration of technology into student learning experiences.
• Manages Student Data Privacy Agreements with technology providers.
• Facilitates cybersecurity and phishing training for all staff.
• Provides staff development in technology use and integration.
• Collaborates with the District Technology Specialists to support teacher and classroom learning technologies and professional development in technology.
• Manages e-mail system, student information system, financial and employee information system, library system, phone system and learning management systems.
• Manages wired and wireless LAN (local area networks), WAN (wide area network) and Internet connectivity.
• Manages servers, databases, and data backup and retention.
• Supplies, maintains, and updates computer hardware and software.

Handout: Technology Building Support Staff

Each elementary school has a dedicated Library and Technology Aide to troubleshoot technology-related issues and help with device management. Our middle schools and high schools have technology aides and device specialists available to provide just-in-time classroom support for problems with technology. Additionally, Pattonville has certified District Technology Specialists that work in the buildings to support teachers with instructional technology and to provide technology professional development.

Technology accounts are created via a semi-automated process for new staff once Human Resources department finalizes their onboarding. This means that employees must be marked as "active" in the HR system and have a pay assignment to trigger the account creation. Because of nightly sync processes, it can take up to 5 days for all new technology accounts to be set up and a device prepared for a new employee. System access is granted based on an employee's role. If you and your supervisor believe you do not have access to necessary accounts/doors by day 5 of employment, contact our Technology Helpdesk.

Technology Usage Policy (EHB) – References who can use district technology and for what purpose; describes district oversight and right to monitor as needed; references our requirement for Internet content filtering; and addresses expectations for human behavior.

Data Governance and Security Policy (EHBC) – Identifies Information Security Officers (ISO) who implement and enforce policies/procedures regarding protecting electronic data; specifies requirements for approval of online services and applications