School-to-Home Communication

Yes. All parents/guardians have a Bloomz account. Bloomz is the primary tool for district and school communication. Individuals who do not activate their account in Bloomz will still receive an email and/or text message when communication is sent  districtwide or to their child’s school. In the event of emergencies, phone calls will be sent as well.

You don’t have to take any action to receive emails or texts, but when you activate your Bloomz account online, you will have additional options, including receiving notifications on the app and can set up and update your notification preferences.

Our student information system (PowerSchool) syncs contact information directly with Bloomz, so once you are logged in, you will have access to news and announcements from your student’s school(s) and will have all this information located together. 

If you want to utilize the Bloomz mobile app to get push notifications, download it from the App Store or Google Play store and follow the prompts. If you do not activate your account by logging in to the website, you will still receive emails and/or texts from the school and district.

Bloomz allows users to customize their notifications based on notification type and select their preferred delivery method for each school or group. Users can control notification settings for each class and/or group so they can get custom notifications for each individual group they are part of.

The notification options include, from left: 

• Disable all notifications;
• Email;
• Text message (must have a registered phone number);
• Push notifications (must be using the app and have notifications turned on in phone settings);
• Call alerts (not available at this time); and 
• Email digest (allows you to set a preferred digest arrival time).

Learn more about managing notifications.

How to troubleshoot when not getting notifications.

Pattonville staff have the option to create a post, announcement or alert in Bloomz. Each of these options should be used as follows:

• Posts - Quick updates with the whole district, school or a specific class. Staff can attach pictures, video, voice messages or even documents. *Please note, staff should not post photos that include students on the media excluded list.
• Announcements - Time-sensitive updates will be pinned to the top of the post area within the feed for a specific period of time.
• Alerts - Reserved for urgent information that needs to be shared and received immediately. Alerts will override users’ notification preferences and send them to reach your community in all possible ways. Use of alerts should be reserved for emergency situations.

Yes. The first time that you log into the app or web portal, all of your students should automatically be listed in the lefthand corner. If you don’t see them, please contact your student's school office(s).

After a family completes enrollment and is completely entered into PowerSchool, they will get an invite via text and/or email to access Bloomz from "Kelly Gordon via Bloomz."

When school starts, it will be possible to contact your child's teacher privately by using the direct messaging tool. Once you are logged in, click on the messaging icon (the quote bubble with three dots) in the left sidebar. From there, you can send a direct message to your child's teacher. You also can send messages to other staff members at the school, such as your child's principal. You can send these messages in your preferred language; the messages will arrive to staff in English.

Student safety is one of the main reasons why Pattonville is transitioning to one messaging platform districtwide. Each parent/guardian has access to any class, activity or group a student is in. Staff can send messages directly to students (such as changes to practice time or assignment information). Pattonville administration will have the ability to access all posts, announcements and private messages.

We are in the process of assigning and loading bus routes into Bloomz. Families and secondary students will receive any alerts or updates for their assigned bus through Bloomz. PowerSchool assigns students a morning and afternoon bus route, thus some students who take different buses at different times or on different days may be assigned to more than one bus route.

Bloomz automatically sends communications to families in the preferred language they have entered into PowerSchool. If you would like to update this information, you can do so in PowerSchool. Once they have done this, Bloomz will automatically translate any communication to them in their selected language. This translation will also occur when the parent/guardian sends a message to a staff member. Parents/guardians can also update their language preference for their account directly in Bloomz. Learn more about Bloomz translations and how to set the language preference.

What shows up in Bloomz will depend on the email address you have associated with your child in PowerSchool. If you used your Pattonville email address, you will see both your own children’s class and school information as well as your classroom information within Bloomz. 

If your PowerSchool account is set up through a separate email account (a non-Pattonville email), then you will have two Bloomz profiles. It’s easy to navigate between the two by clicking on your name in the top left corner of your account. You can also request to have your staff and parent accounts merged so that you have access to both in one account.

Anyone receiving unwanted messages can click “Unsubscribe” on emails from Bloomz or reply LEAVE to the text message from Bloomz to stop notifications to your email or phone. 

Please note: Do not do this if you do have a student in the district because you will no longer receive important notifications from the district (e.g. early dismissal and no school reminders, emergencies, inclement weather announcements, etc.).

Families can reach out to Bloomz support for assistance. If they are unable to support you, please reach out to your student’s school who will arrange support through Pattonville technology services.

If you are a staff member, please contact your building DTS for support. If they can not assist or you need additional support, you can submit a tech ticket with the technology department.